Sunday, December 21, 2025

VA.gov: VA launches Concierge for Care program

“Today the U.S. Department of Veterans Affairs (VA) announced the launch of Concierge for Care, a health-care enrollment initiative that connects with former service members shortly after they separate from the service…”

“As part of Concierge for Care, VA staff members are personally contacting recently separated service members to answer questions, process their health-care enrollment applications over the phone and help schedule eligible Veterans’ first VA medical appointment, if needed.”

“Each week, VA receives a list of separating service members from the Department of Defense. The goal is to make contact with them within a month of discharge…” Read the full press release here.

Source: ‘We want to connect with Veterans before they know they need us’: VA launches Concierge for Care program, February 22, 2018. VA.gov.

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Jackie Gilbert
Jackie Gilbert
Jackie Gilbert is a Content Analyst for FedHealthIT and Author of 'Anything but COVID-19' on the Daily Take Newsletter for G2Xchange Health and FedCiv.

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