“Technology is the tool the Veteran utilizes through TeleHealth Service to interact with their care coordinator, but the real key component to the success of the program is case management and personal connection,” says Catherine Buck, National Home Telehealth Lead and Clinical Nurse Analyst. “The Veteran establishes a relationship with a go-to person that is essential for the Veteran’s overall health care plan and personal health goals.”
“Ultimately, telehealth changes the relationship between patients and their health care team. Higher levels of patient satisfaction and positive clinical outcomes can attest to this.”
“There are many telehealth resources that are used to deliver care to a patient. However, VA’s Video on Demand…”
Source: Telehealth Revolutionizing Veterans Health Care – By Melanie L. Thomas, January 23, 2018. VA.gov. Read the full article here.
